The essential supervisor skills

On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please email or  call 043 722 2383 for details of course or length of course.

Course Overview:

• This supervisor training course has been designed specifically for supervisors who have to manage people whilst still working as part of the team. The course considers all aspects of the supervisors' role and how to achieve a high level of performance from their team. Many of the common difficulties faced by supervisors are addressed. Supervisors will have the opportunity practice the learning points during the practical exercises, which include review and feedback with the tutor. Supervisors will be given clear guidance on each subject. Each supervisor will benefit from attending this course and will leave with a host of ideas and a boost in confidence knowing how to approach this very challenging job.

Programme Contents

• The Role of the Supervisor
• - Avoiding the Pitfalls and Problems
• - Successful Supervisors
• Team Supervision
• - The Mechanics and Dynamics of Supervision
• - Characteristics of Effective Teams
• - Developing Leadership Skills
• Motivating your Team
• - The Theory and Background
• - Recognizing the Needs of Your Team
• - Practical Application
• Supervising The Team
• - Quality and Quantity of Work
• - Setting Objectives
• - Delegation and Work Allocation
• - Dealing with Problem Behaviors
• - Discipline and Reprimand
• Maintaining Team Performance
• - Identifying Training Needs
• - On the Job Training
• - Performance Reviews
• Supervisor Communication Skills
• - Effective Team Briefings and Meetings
• - Giving Clear Instructions
• Personnel Effectiveness
• - Urgent vs Important: Prioritizing and Planning

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