Developing supervisor management skills

On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please email or  call 043 722 2383 for details of course or length of course.

Course Overview:

• This supervisor management training course is designed for those in a supervisor and/or management role and who still work as part of the team. The aim of the course is to develop the knowledge and skills required to be highly effective in the job role. Each step of staff supervision and management is covered. There are delegate exercises at each key stage to enhance the delegate learning experience. The material covered is highly relevant and provides the ideal platform for skill development. Delegates will leave the course with a clear set of actions to implement in the workplace and a boost in confidence to take on the challenges of this demanding role.

Programme Contents

• The Role of the Supervisory Management
• - The Common Problems
• - Avoiding the Pitfalls
• Leading Your Team
• - Defining Mechanics and Dynamics of Supervision
• - Characteristics of Effective Teams
• - Developing Your Leadership Skills
• Delegation and Work Allocation
• - When and How to Delegate
• Motivating Staff to Better Performance
• - Understanding Motivation
• - How to Motivate Staff Today
• - De-motivation - Signs and Symptoms
• Communication
• - Learning to listen
• - Giving Feedback
• - Key to More Effective Meetings
• Controlling and Monitoring
• - Appraisals, The Steps to Success
• - Counseling Staff
• - Disciplinary Process
• Recruitment Procedures
• Staff Development
• - The Manager's Role and Training
• - Identifying Training Needs
• Problem Solving
• - Decision Making
• Action Planning
• - Delegate Action plans

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