Developing Supervisory Skills

On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 043 722 2383 or send email for details of course and length of course

Course Overview:

This is an introduction level training course for supervisors who have to supervise people whilst still working as part of a team. It is therefore aimed at newly appointed supervisors and those who are shortly to be assigned a supervisory role. The course will help delegates make the transition to their new role and deal with the challenge of supervising staff who were previously their peers. The course covers all key aspects of effective supervision and includes individual and delegate exercises to enhance learning. The contents of this course have been carefully designed to ensure that delegates leave the course with a host of practical ideas that they can implement in the work place.

Programme Contents

The Role of the Supervisor

- Making the change to becoming a supervisor

- Avoiding the Common Pitfalls

Team Leadership

- The Mechanics and Dynamics of Supervision

- Characteristics of Effective Teams

- Developing Your Leadership Skills
Motivating the Team

- Understanding Human Motivation

- Recognizing the Needs of Individuals

- Dealing with De-Motivation
Controlling the Team

- Quality and Productivity

- Objective Setting

- Work Allocation and Delegation

- Dealing with People Problems
- Discipline Procedures
Maintaining Team Performance

- Identifying Training Needs

- On the Job Staff Development

- Conducting Performance Reviews
Communication Skills for Supervisors

- Leading Effective Team Briefings

- Developing Listening Skills

- Giving Clear Instructions
Time Management

- Planning and Prioritizing

Action Planning

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