A two-day in-company training course

On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please email or  call 043 722 2383 for details of course or length of course.

Course Overview:

• A programme for experienced managers, designed to equip individuals for a middle management role. The programme covers the issues facing management in today's competitive and widening market environment. The course is a balance of tutorial input, discussion of issues, current relevant case studies, and individual study, group problem solving.

Programme Contents

• The Middle Manager Today
• - The Skills Needed
• - Challenges Businesses Face
• - Role of the Middle Manager
• - Managerial Attributes
• - Leadership Dimensions
• - Qualities of Leaders
• - Situational Leadership
• The Three Fundamental Levels of Management
• - Which Level Do You Operate On?
• - Practical Application
• Getting the Best from Your Managers
• - The Need to Develop Your Reports for High Performance
• - Identifying Managerial Training Needs
• - Setting Development Plans and Monitoring Progress
• - Motivating Managers
• Importance of Communication
• - Key Communication Skills
• - Making the Most of Meetings
• - Power of Positive Language
• Assessing and Monitoring Performance
• - Setting Clear Objectives and Targets
• - Assessing and Appraising Managers
• - Feedback and Monitoring
• - Dealing with People Problems
• - Discipline Measures
• Action Planning

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