Thursday, September 09, 2010

Appraising staff to improve performance

Course Duration On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please email or  call 043 722 2383 for details of course or length of course.

Course Overview:

  • This course is designed for individuals who have the responsibility of managing people and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment. The course uses interactive discussion and exercises to develop delegate's skills.

Programme Contents

  • What is Performance Management?
  • The Performance Management Flow Chart
  • Monitoring and Measuring Performance
  • - High Performance Factors
  • - Identified Performance and Capability Gaps
  • - Performance Measurement
  • - Competencies and Key Performance Indicators
  • - Setting Good Performance Objectives
  • Running An Effective Performance Review Meetings
  • - How to Prepare
  • - Practical Considerations
  • - Structuring the Discussion
  • - Giving Effective Feedback
    - Systems and Paperwork
    - The Appraisers Checklist
    Problem People
  • - Behaviors which cause difficulty
  • - How to manage problem people
  • Personal Development Plans

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