Developing New Managers People Management Skills

Course Info and Duration - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you.

Course Overview:

• This intensive programme is particularly suitable for those new to a management role and who need to get the best out of their people. The programme covers all the key principles of effective staff management and includes exercises at each stage to develop each delegate's knowledge and skills. This course will provide new managers with the ability to provide appropriate management to their staff. It is worth years of learning the hard way by trial and error. The course will be repaid many times over in respect of higher staff motivation and productivity and greater staff retention. Delegates will leave the course with a clear direction, a host of ideas and greater confidence.

Programme Contents

• Your Role Now You are a Manager
• - Key Management Tasks and Competencies
• Getting the Best Out of People
• - Reasons for Failure or Success
• Setting Team Objectives
• Delegation and Work Allocation
• - When and How to Delegate
• Motivating Individuals for High Performance
• - Understanding Motivation
• - How to Motivate People
• - De-motivation - the Signs and Symptoms
• Communicating to Staff
• - Listening Skills
• - Giving Staff Feedback
• - Running Effective Meetings
• Monitoring and Controlling
• - Appraisals, The Steps to Success
• - Guide to Successful Counseling
• - Disciplinary
• Training and Developing Staff
• - The Manager's Role in Training
• - Establishing Training Needs
• Action Planning
• - Delegate Action plans