A two-day in-company training course

2 Days - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 043 722 2383 for details.

Course Overview:

• Good staff management is essential to achieve effective results from a team Very often managers inherit a team of very average staff members. The way that staff are managed has a direct impact on their performance. The key principles are relatively straight forward; however the application is a skill. This skill can be learned with appropriate training.
• Attending a management training course will provide delegates with many tools to help manage people effectively and is worth years on learning the hard way on the job.
• This intensive management training course is particularly suitable for those who need a thorough understanding of effective management principles. An effective manager is a highly skilled individual. The programme deals with people management issues and provides delegates with clear guidelines throughout. To develop the individual skills, the course includes tutorial sessions, challenging exercises with feedback and review. Delegates will leave the training with a set of actions that they can implement in their job role to maximize their effectiveness.

Programme Contents

The Role of the Successful Manager

• The Process of Management

Do’s and Don’ts

Managing Yourself

• Setting Objectives
• Management your Time

Staff Delegation

• Work Allocation
• When and How to Delegate
• Overcoming the Barriers to Delegation

Motivating Staff to High Performance

• Developing Your Motivation Skills
• How to Motivate Staff Today
• Identifying De-motivation

Communication

• Developing your listening skills
• Giving Staff Feedback
• Running Effective Meetings

Monitoring and Controlling the Team

• Conducting an Successful Appraisal
• Counseling Staff
• Disciplinary Procedures

Recruitment Procedures

• Staff Development
• Identifying Individual Training Needs

Problem Solving

• Decision Making

Action Planning

• Delegate Action plans

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