To refresh, stimulate and inspire performance orientated business management

3 Days - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 043 722 2383 for details.

Course Overview:

• Duration: Two day plus a one day follow-up

This business management training course is designed to equip business managers with the tools and techniques to be successful in their management role. The course covers the issues facing business management in today’s competitive and challenging environment. The course is a balance of tutorial input, discussion of issues, current relevant case studies, and individual study, group problem solving.

Delegates will be expected to complete agreed self development activities between the initial 2 days and the follow-up day.

Programme Contents

• The Business Manager Today
• The Skills Required for Success
• Challenges Businesses Face
• Role of the Business Manager
• Managerial Qualities
• Dimensions of Leadership
• Qualities of Leaders
• Situational Leadership

Strategic and Business Planning

• Implementing Plans for Action
• Managing Change
• Critical Success Measures
• The Planning Cycle

The Fundamental Levels of Management

• Analyzing Your Own Level
• Practical Application

Recruitment

• The Recruitment Process
• Using Competencies and Selection Scoring
• Interviewing Techniques and Selection
• Validating the Recruitment Process

Getting the Best from Staff

• Developing High Performance
• Identifying Training Needs
• Setting Development Plans and Monitoring Progress
• Staff Motivation
• Dealing with People Issues

Managerial Communication Skills

• Effective Meetings

Assessing and Monitoring Performance

• Setting Clear Targets and Objectives
• Assessing and Appraising Staff
• Feedback

Action Planning

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