2 Days - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. Please call 043 722 2383 for details.

Course Overview:

This course will provide each delegate with the knowledge and confidence to conduct successful managerial negotiations. This highly participative course will allow delegates to improve their skills through a series of individual and syndicate exercises.

Programme Contents

• The Difference Between "Selling" Ideas and "Negotiating" Solutions
• Negotiating Styles
• Improving Communication Skills
• Models of Communication
• Transactional Analysis
• Questioning
• Listening
• Non Verbal Communication

Characteristics of Successful Negotiators

Qualities Found in Negotiation

The Essential Skills of Negotiation

• Laying the Foundations for Success
• Behaviour Patterns
• Assessing Bargaining Power

Planning the Negotiation Strategy

• Setting Objectives
• Identifying the Gap/Overlap
• Costing the Variables
• Identifying Concession Areas
• Identifying Potential Conflict

Creating the Right Climate

Case Studies

Practical Negotiation Role Plays